 |
Tackling Difficult
Conversations
|
Michael
Senior |
ISBN
978 1 905371 30 3 (Book inc Free CD £49.00) |
|
|
Develop emotional literacy
at post 16 level |
|
20 structured steps |
|
Role Play |
|
Discussion |
| |
Rate yourself exercises |
| |
Video supporting links in
supporting powerpoints |
| |
Bite-size chunks to fit time
available |
| |
Includes ‘perception
not truth’, ‘tackling adults with poor skills’, ‘using
the right
words’, ‘tackling your own emotions’, ‘expressing
your feelings’, ‘listening to
others’ |
| CD
Rom contains |
digital
version of the book in pdf format to widen access |
|
| |
 |
Sample Pages
due July 2010
|
|
|
|
|
